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Last updated on 22-08-2024 1:22:04

LEVON CONSULTING PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

1. Refund Policy:

  • Eligibility: Refunds are considered if services are canceled within 15 days of the purchase date or under specific circumstances outlined in the service agreement.
  • Request Process: To request a refund, clients must submit a written request detailing the reason for cancellation or dissatisfaction, within 15 days of service delivery.
  • Review and Approval: Refund requests will be reviewed, and approvals will be granted based on the terms of the service agreement and the nature of the request.
  • Refund Method: Approved refunds will be processed through the original payment method within 6-7 business days.

2. Cancellation Policy:

  • Client-Initiated Cancellations: Clients wishing to cancel services must notify Levon Consulting in writing at least 15 days before the scheduled service date to avoid penalties.
  • Service Provider-Initiated Cancellations: Levon Consulting reserves the right to cancel services with 5 days’ notice, with a full refund issued if rescheduling is not feasible.
  • Cancellation Fees: Cancellations made less than 15 days before the service date may incur a cancellation fee, as specified in the service agreement.
  • Rescheduling: Clients can request to reschedule services within 2-3 days of cancellation, subject to availability and any applicable fees.

3. Exceptions:

  • Special Circumstances: Refunds or cancellations outside standard terms may be considered on a case-by-case basis due to extenuating circumstances, such as medical emergencies or unforeseen events.

4. Contact Information:

This policy ensures clarity and fairness in handling refunds and cancellations, balancing the needs of both the client and the company.

Contact Us:-

LEVON CONSULTING PRIVATE LIMITED
383, 2nd floor, 9th Main Rd, 7th Sector, HSR
Layout, Bengaluru, Karnataka 560102
086186 29303
contact@levon-global.com